We offer local and international shipping by our courier service partners, Janio Asia & FedEx. All orders will be processed for courier pick-up once payment has been made and verified. Your orders will be delivered to you within 1-3 Working Days within Singapore, 3-14 days for International. The delivery and scheduling of your orders will be determined by the courier service partners, and we do not provide specific delivery time slots due to the delivery routing, as well as the delivery load. All deliveries will be tracked, and you will be notified of your order’s tracking number. The tracking number will be sent to the email indicated by you.
Deliveries may be delayed during peak seasons. Should you wish to send us a feedback on the delivery service, please send us a message via whatsapp +65 8840 4588 or Facebook / Instagram @theorchidskinSingapore. Alternatively, you can reach out to us via firstname.lastname@example.org by stating your order number in the email.